Hi everyone! I am so glad you found Intrinsic Flair!You can find the answers to many frequently asked questions my customers have here.
Who owns Intrinsic Flair?
Intrinsic Flair is owned and operated by me, Kelly Gate. My favorite part of this business is really to get to know each of you and my artisans better.
When do new products load to the website?
Drops are sporadic. It varies in day of week and time of day. I try my best to upload the products as soon as I receive shipment. Announcements of drops are made via the Intrinsic Flair Instagram page @intrinsic.flair and the Intrinsic Flair Signature Crew page on Facebook.
When will my order/pre-order ship?
You will receive an email when your order ships. Please check your email for tracking information. In stock items usually ship within the week!
***Pre-order shipping times can vary. Please check your order for estimated completion date.
Lost or Stolen Packages
Intrinsic Flair is not responsible for damages that may occur to merchandise during shipping, including merchandise that is lost during transit. Contact your local post office, they usually know where it is or what has happened and when you will receive it!
What is your Return/Exchange Policy?
IF products are usually attached to their owners. All SALES are FINAL.
However, please let me know via email at email@example.com if there has been a mistake on my end on an order. I would be happy to assist you in getting it right. Please do so within 7 days of purchase. Otherwise, I cannot honor your request.
Why Doesn't My Item Look Like What's On Website?
Colour Disclaimer: I strive to make the colors as accurate as possible but screen images are intended as a guide only and should not be regarded as absolutely correct.
Size Disclaimer: IF products are handmade. Therefore, size may vary.
Keep in mind that vintage and handcrafted items may have irregularities in color and imperfections such as missing threads and pulls. I regard this as normal and believe they add character to the products. Please review all information and pictures. Feel free to contact me with any concerns or questions you may have prior to purchase.
Can your artisan turn a fabric I own into a bag?
I only work with huipils or fabrics sourced by our artisans.
What are the various styles, sizes and prices for your bags?
Below is a list of bags created by my artisan partner.
~ 6"h x 10"w
~8"h x 11"w
~9"h x 12"w
~6"h x 10"w x 2"d
~4.5"h x 6"w x 1.5"d
~3"h x 3.75"w
Braided Shoulder Strap
May be off ~1" or 2" from requested length
$25 (price with custom bag)
Huipil Shoulder Strap
~19" in length, 2" width
$50 newly woven
XS Cara (smallest of the Caras)
~10"h x 12"w x 4"d
Mini Cara/Mojo (aka Small)
~10.5h x 14.5"w x 5"d
$358 newly woven
~13"h x 17"w x 6"d
$358 newly woven
~13.5"h x 20"w 5.5"d
$358 newly woven
** Price excludes shipping
*** Please note that sizes may vary as they are handmade
Again, I am so happy to have you here! Thank you for supporting Intrinsic Flair and the amazing artisans who make these gorgeous products!
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